Privacy Policy

Last Updated: October 8, 2026

This Privacy Policy describes how Vesper Light Post (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, create a customer account, purchase products, or subscribe to our monthly mailings.

1. Information We Collect

When you interact with our website or services, we may collect the following types of information:

  • Contact & Account Information: Your name, email address, billing address, and shipping address when you create an account or place an order.

  • Payment Data: Payment card details (such as credit card numbers) are collected directly by our secure payment processor (Stripe/Squarespace Payments). We do not store full credit card details on our local servers.

  • Communication Data: Records of any inquiries, emails, or support requests you send to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Fulfillment: To process your monthly subscriptions, print shipping labels, and mail our physical letters and goods to your correct address.

  • Account Management: To manage your customer account, allow you to update your preferences, and facilitate self-service subscription management.

  • Customer Support: To respond to your questions, address delivery issues, or send replacement items for damaged goods.

  • Legal and Tax Compliance: To comply with applicable state and federal laws, including the calculation and remittance of Texas sales and use taxes.

3. Sharing and Disclosure of Information

We value your privacy and do not sell your personal data. We only share your information with trusted third-party service providers necessary to run our business operations:

  • Payment Processors: Secure third-party platforms (like Stripe) to process payments and handle recurring billing.

  • Platform & Hosting Providers: Website hosting platforms (such as Squarespace) that host our storefront and customer database.

  • Postal Services: Shipping carriers to ensure your physical mailings reach your destination.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

  • Account Updates: You may log into your customer portal at any time to review, update, or correct your shipping and billing information.

  • Subscription Cancellations: You can cancel your recurring subscription at any time through your account portal before your next billing cycle.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted directly on this page with a revised "Last Updated" date.

7. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Terms of Service

Last Updated: October 8, 2026

Welcome to Vesper Light Post (referred to as "we," "us," or "our"). By accessing our website, purchasing our products, or subscribing to our monthly letter and paper goods service, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. Overview of Services & Subscriptions

  • Recurring Billing: We offer recurring monthly subscription tiers (such as our Lectio Edition and Liturgia Edition) as well as annual upfront options. By subscribing, you authorize us to charge your provided payment method on a recurring basis (monthly or annually) until you cancel your subscription.

  • Billing Cycles & Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to your renewal date.

  • Product Availability: Our monthly letters, collect cards, and curated goods are limited-edition releases. Once a monthly mailing window closes, past issues are archived and may no longer be available for purchase.

2. Account Creation & Customer Portals

  • Account Responsibility: To manage your subscription easily, you may create a customer account on our website. You are responsible for maintaining the confidentiality of your account login details.

  • Self-Management: Through your secure online Customer Portal, you can independently update your billing credit card, change your shipping address, or cancel your subscription at any time.

3. Shipping, Delivery, and Address Accuracy

  • Mailing Details: Because our products are physical items sent via standard mail, you must provide a complete and accurate shipping address at checkout.

  • Address Updates: If you move or need your monthly letter sent elsewhere, you must update your shipping address in your Customer Portal prior to the monthly fulfillment cutoff date. We are not responsible for mail lost due to outdated or incorrect addresses provided by the customer.

4. Cancellation and Refund Policy

  • Cancellations: You may cancel your recurring subscription at any time through your customer account portal. Cancellations must be completed prior to your next billing cycle to prevent being charged for the upcoming mailing.

  • No Refunds on Active Cycles: Due to the scheduled nature of our paper curation, payments processed for a current billing cycle are non-refundable.

  • Damaged Deliveries: If a letter arrives physically damaged, you must contact us within 14 days of receipt with photographic evidence so we can issue a replacement, subject to stock availability.

5. Intellectual Property

All content included on this website—including text, layout, artwork, logos, collect cards, and written letter content—is the exclusive property of Vesper Light Post and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or resell our written materials or designs without prior express written consent.

6. Limitation of Liability

To the maximum extent permitted by Texas law, Vesper Light Post shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of our website, subscription services, or postal delivery delays outside of our direct control.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the State of Texas.

8. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Return Policy

Because our offerings operate as monthly scheduled mailings and limited-edition releases, please review our policy regarding returns, refunds, and cancellations below.

1. Monthly Subscriptions & Individual Deliveries

  • Recurring Nature: Our subscriptions operate on an automatic monthly billing cycle. Each monthly mailing is an entirely unique, limited-edition release that goes out of print once the monthly window closes.

  • Cancellations: You retain full control over your subscription. You may cancel your recurring subscription at any time directly through your secure online Customer Portal on our website. To avoid being billed for the upcoming month's mailing, you must complete your cancellation before your next billing renewal date.

  • Partial Month Policy: Because our letters and materials are curated and prepared in scheduled batches, we do not offer partial refunds or prorated cancellations for mid-month mid-cycles once a monthly billing has successfully processed.

2. Returns & Damaged Goods

Due to the intimate, paper-based nature of our mailings (which include reflection letters, collect cards, and delicate stationery goods), standard change-of-mind returns are generally not accepted. However, we want to ensure your collection arrives pristine:

  • Damaged or Defective Items: If your monthly letter or items arrive visibly damaged, torn, or structurally compromised due to transit, you are eligible for a replacement.

  • Reporting Window: You must notify us within 14 days of receiving the damaged delivery by contacting our support team with your order number and a photo of the damage.

  • Substitutions: Approved replacements for damaged goods will be fulfilled using available stock of the current month’s release. If a limited edition has entirely sold out, store credit or a full refund for that specific single-issue month will be issued at our discretion.

3. Non-Returnable / Final Sale Items

  • Past Monthly Releases: Once a monthly window closes, that specific collection is archived and considered final sale. Past issues cannot be returned, swapped, or retroactively credited.

  • Digital Goods: Any digital downloads, PDFs, or supplementary online resources associated with your membership are strictly non-refundable.

4. How to Contact Us for Support

If you have questions regarding your subscription, need assistance accessing your customer account portal, or need to report a damaged mailing, you can reach out to us at any time:

  • Online Contact Form: Visit our Contact Page and fill out our brief inquiry form.